Refund Policy

Indie Canyon Co. has a 15-day exchange policy, which means you have 15 days after receiving your item to request an exchange or store credit. At this time we do not issue cash refunds, only store credit.

To be eligible for an exchange or store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at info@indiecanyon.com. Please note that exchanges will need to be sent to the following address: 1183 Matchett Line, Peterborough, ON, K9J 6Y3, Canada.

If your exchange is accepted, you'll be responsible for shipping the item back to Indie Canyon Co. You'll receive instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact with any question at  info@indiecanyon.com.

 

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We'll do whatever is in our power to make it right.

 

EXCEPTIONS
Unfortunately, we cannot accept exchanges on sale items or gift cards.